{"id":111,"date":"2016-06-01T09:53:39","date_gmt":"2016-06-01T09:53:39","guid":{"rendered":"http:\/\/www.bethab.com\/mockup\/?page_id=111"},"modified":"2016-06-02T15:09:58","modified_gmt":"2016-06-02T15:09:58","slug":"our-sla","status":"publish","type":"page","link":"http:\/\/www.bethab.com\/mockup\/our-sla\/","title":{"rendered":"Our SLA"},"content":{"rendered":"

[et_pb_section admin_label=”Section” fullwidth=”on” specialty=”off”][et_pb_fullwidth_header admin_label=”Fullwidth Header” background_layout=”light” text_orientation=”left” header_fullscreen=”on” header_scroll_down=”off” background_url=”http:\/\/www.bethab.com\/mockup\/wp-content\/uploads\/2016\/06\/Ban3.jpg” parallax=”off” parallax_method=”off” content_orientation=”center” image_orientation=”center” custom_button_one=”off” button_one_letter_spacing=”0″ button_one_use_icon=”default” button_one_icon_placement=”right” button_one_on_hover=”on” button_one_letter_spacing_hover=”0″ custom_button_two=”off” button_two_letter_spacing=”0″ button_two_use_icon=”default” button_two_icon_placement=”right” button_two_on_hover=”on” button_two_letter_spacing_hover=”0″] [\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section admin_label=”Section” fullwidth=”off” specialty=”off” transparent_background=”off” background_color=”#ffffff” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” custom_css_main_element=”background-image:url(http:\/\/www.bethab.com\/mockup\/wp-content\/uploads\/2016\/06\/very-smooth-ideal-1.gif);||background-repeat:repeat;||background-size:initial;||background-position:initial;||” custom_padding=”0px||0px|”][et_pb_row admin_label=”Row”][et_pb_column type=”1_2″][et_pb_text admin_label=”Implementation of a Service Level Agreement (SLA)” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

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Implementation of a Service Level Agreement (SLA)<\/span><\/h2>\n
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Service Level Agreement<\/strong><\/span><\/h5>\n

Bethab Travels understands the need for the highest level of service.
\nThe Service Level Agreement is used to monitor not only the application of
\nthe policy but more importantly that the agreed service levels are adhered to.<\/p>\n

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Groups, Conferences and Incentives<\/strong><\/span><\/h5>\n

Depending on your specifications, we may also include our specialised partners. This ensures the event is professionally co-ordinated<\/p>\n

24 hour emergency<\/strong><\/span><\/h5>\n

Service is available to all travellers and customers 24hrs, 7days a week including public holidays<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″][et_pb_image admin_label=”Image” src=”https:\/\/www.travelrepublic.co.uk\/build\/img\/assets\/flights\/flight.jpg?width=650″ show_in_lightbox=”off” url_new_window=”off” use_overlay=”off” animation=”left” sticky=”off” align=”left” force_fullwidth=”off” always_center_on_mobile=”on” use_border_color=”on” border_color=”#e09900″ border_style=”solid”] [\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section admin_label=”section” fullwidth=”off” specialty=”off” background_color=”rgba(224,153,0,0)” inner_shadow=”off” parallax=”off” transparent_background=”off” allow_player_pause=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” custom_css_main_element=”background-image:url(http:\/\/www.bethab.com\/mockup\/wp-content\/uploads\/2016\/06\/9e64e654-1624-e611-80d0-c81f66f7476f.jpg);||background-repeat:no-repeat;||background-size:initial;||background-position:center center;||” custom_padding=”0px||0px|”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”The four essential” background_layout=”dark” text_orientation=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” custom_css_main_element=”margin-top:0px;||text-transform:uppercase;||text-shadow: 0 0 0.3em #050914, 0 0 0.3em #050914, 0 0 0.3em #050914;”]<\/p>\n

The four essential<\/h1>\n

components that make up an effective SLA.<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” use_custom_gutter=”off” padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” parallax_2=”off” parallax_method_2=”off” parallax_3=”off” parallax_method_3=”off” parallax_4=”off” parallax_method_4=”off” column_padding_mobile=”on” custom_css_main_element=”margin-top:0px;” custom_padding=”0px|||”][et_pb_column type=”1_4″][et_pb_blurb admin_label=”Blurb” title=”Service Delivery” url_new_window=”off” use_icon=”off” font_icon=”\ue00c” icon_color=”#ffffff” use_circle=”off” circle_color=”#2caaca” use_circle_border=”off” circle_border_color=”#2caaca” icon_placement=”top” animation=”right” background_layout=”dark” text_orientation=”center” url=”http:\/\/www.bethab.com\/implementation-of-a-service-level-agreement-sla\/#” image=”http:\/\/www.bethab.com\/mockup\/wp-content\/uploads\/2016\/06\/service1.png” use_icon_font_size=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid” custom_css_blurb_title=”margin-top:-20px;” header_text_color=”#ffffff” header_font=”|on|||”] [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″][et_pb_blurb admin_label=”Blurb” title=”Contact Delivery” url_new_window=”off” use_icon=”off” font_icon=”\ue029” icon_color=”#ffffff” use_circle=”off” circle_color=”#2caaca” use_circle_border=”off” circle_border_color=”#2caaca” icon_placement=”top” animation=”right” background_layout=”dark” text_orientation=”center” url=”http:\/\/www.bethab.com\/implementation-of-a-service-level-agreement-sla\/#” image=”http:\/\/www.bethab.com\/mockup\/wp-content\/uploads\/2016\/06\/contact1.png” use_icon_font_size=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid” header_font=”|on|||” header_text_color=”#ffffff” custom_css_blurb_title=”margin-top:-20px;”] [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″][et_pb_blurb admin_label=”Blurb” title=”Price Benchmarking” url_new_window=”off” use_icon=”off” font_icon=”\ue038” icon_color=”#ffffff” use_circle=”off” circle_color=”#2caaca” use_circle_border=”off” circle_border_color=”#2caaca” icon_placement=”top” animation=”right” background_layout=”dark” text_orientation=”center” url=”http:\/\/www.bethab.com\/implementation-of-a-service-level-agreement-sla\/#” image=”http:\/\/www.bethab.com\/mockup\/wp-content\/uploads\/2016\/06\/price1.png” use_icon_font_size=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid” header_font=”|on|||” header_text_color=”#ffffff” custom_css_blurb_title=”margin-top:-20px;”] [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″][et_pb_blurb admin_label=”Blurb” title=”MIS Accuracy” url_new_window=”off” use_icon=”off” font_icon=”\ue029” icon_color=”#ffffff” use_circle=”off” circle_color=”#2caaca” use_circle_border=”off” circle_border_color=”#2caaca” icon_placement=”top” animation=”right” background_layout=”dark” text_orientation=”center” url=”http:\/\/www.bethab.com\/implementation-of-a-service-level-agreement-sla\/#” image=”http:\/\/www.bethab.com\/mockup\/wp-content\/uploads\/2016\/06\/mis1.png” use_icon_font_size=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid” header_font=”|on|||” header_text_color=”#ffffff” custom_css_blurb_title=”margin-top:-20px;”] [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section admin_label=”Section” fullwidth=”off” specialty=”off” transparent_background=”off” background_color=”#ffffff” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” custom_css_main_element=”background-image:url(http:\/\/www.bethab.com\/mockup\/wp-content\/uploads\/2016\/06\/very-smooth-ideal-1.gif);||background-repeat:repeat;||background-size:initial;||background-position:initial;||” custom_padding=”0px||0px|”][et_pb_row admin_label=”Row”][et_pb_column type=”4_4″][et_pb_text admin_label=”The Service Level Agreement covers aspects such as:” background_layout=”light” text_orientation=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” custom_css_main_element=”text-transform:uppercase;||padding-top:20px;||font-size: 38px;”]<\/p>\n

The Service Level Agreement covers aspects such as:<\/span><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row”][et_pb_column type=”1_3″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

Airline\/Hotel\/Car Hire<\/span><\/h3>\n